1.Where is it located the manufacturer?
We are located in shanghai china.
2.How long is the warranty?
The warranty is one year with easy damage part for free.
3.How long it would take to deliver if I decided to purchase?
Because all of our machine will be customized according to your bottles .so the production time is about 30-40 days after get your bottle samples and deposit .
4.How is the cost of power per day of the machine?
the machine power need about2kw-5kw.
5.In case of breakdown the parts are it easily findable and deliver quickly?
Yes.we will provide you one years warranty with any easy damage spare part for free with free shipping .
6.What resources does your company offer in terms of set up and additional support?
Our engineer is avaliable to set up machine and provide technical support for you.beside this .we provide manual book and video support
7.Can i send bottle and cap test ?how much would you need ?can you make a video of this ?
our machine is customized according to the bottle size and cap size .
when machine is ready we will send you test video ith your bottle and caps .bottle we need about 100 for each size .cap we need 200 for each size.
8.What About Spare Parts?
We will send enough perishable spare parts for one year with the machine shipped together. We will offer spare parts within the warranty term.
9.How Do I Test The Machine Before Shipment?
We will run the machine for 48 hours .and send you the test video .we can also have remote FAT.
10.Do you have certificates?
Yes.we have been certified .we can also provide IQ OQ documentation.
11.Do you have any reference?
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with you shortly to clarify all the details.